Shipping:
Return Policy:
Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it.
Damaged/Incorrect Orders:
For damaged or incorrect item(s), Contact us within 24 hours of receiving your package. info@queenkayhair.com
Custom Units:
All Custom units come pre plucked and customized. If ordering a full lace or regular closure and frontals there are no customization unless requested, for an additional price.
How much hair would I need?
A full head weave using Virgin human hair, needs about 8 to 10 ounces of hair. We recommend buying 2-3 bundles of hair for lengths 14” to 18”. We recommend 3-4 bundles for lengths 20″or longer. Each bundles weighs 3. 5 ounces. The longer your hair, the shorter the weft will be.
Maintenance:
2. Rinse thoroughly with lukewarm water
3. Apply conditioner, comb through with a wide tooth comb, starting from the ends working your way up to the roots
4. Rinse out conditioner thoroughly
For Wavy & Curly hair use a spray bottle filled water to maintain the curl pattern
If you are going for the “WET” look use a leave in conditioner & water
DO NOT USE PRODUCTS THAT ARE ALCOHOL BASED.